|
1
. |
What are the dimensions of the litter area?
The LitterMaid comes in two sizes. The dimensions of the litter area for the LitterMaid™ Mega are: 14" x 17", all other LitterMaid™ models are 14" x 14". This area can accommodate most cats. We recommend the LitterMaid™ Mega for larger cats or multiple-cat households.
Top
|
|
2
. |
I have several cats, will they all use the LitterMaid™ litter box
the same way as their current litter box?
Yes, the LitterMaid™ litter box (all but Mega) works optimally with up to two small cats (up to 10 lbs.), and the LitterMaid™ Mega is optimal for larger cats or multiple-cat households (up to three cats).
Top
|
|
3
. |
Where is the LitterMaid™ litter box sold locally?
You can order some models of the LitterMaid™ litter box via our On Line Order Form or by calling 1-800-Lit-Maid. It is also becoming increasingly available at retail pet stores and leading retailers. (See Retailers in Products Section)
Top
|
|
4
. |
Can we order the Waste Receptacles?
Yes, please click here for the order form or call 1-800-Lit-Maid.
Top
|
|
5
. |
Is the LitterMaid™ litter box safe for my cat?
Yes, the LitterMaid™ litter box, will not operate until 10-12 minutes after cat leaves the box. If any cat re-enters the box in less than 10 minutes the sensor will reset the LitterMaid™ litter box to not start for another 10-12 minutes.
Top
|
|
6
. |
Will my cat acclimate to and use the LitterMaid™ litter box?
Over 2 million cats have quickly and happily adopted the unit. Cats love the LitterMaid™ litter box because it keeps their box clean after every use.
Top
|
|
7
. |
I would like to see a video of the LitterMaid™ litter box in action.
To see the LitterMaid™ litter box in action on this web site please click here.
Top
|
|
8
. |
What is the warranted life of the LitterMaid™ litter box?
When purchased directly from the LitterMaid™ website, we offer a 30-day, unconditional, money-back guarantee if you are not completely satisfied with the LitterMaid™ litter box. Otherwise, the LitterMaid™ litter box is covered by a one-year warranty.
Top
|
|
9
. |
What type of litter should I use in my LitterMaid™?
The LitterMaid™ requires the use of a premium clumping litter, lesser quality litters will impair performance. We recommend the following litters:
- LitterMaid™ Premium Clumping Cat Litter
- World's Best Cat Litter
- Arm & Hammer Super Scoop
- Fresh Step Scoopable
- Ever Clean Scoop Away
Do not use Non-Clumping litter, crystal or pearl-like litters.
Top
|
|
10
. |
How much litter should I use?
The litter level should be just below the “full line” on the inside of the unit, or below the “fill line” on the Triple-Action Tool in the center of the litter box. Be sure to level the litter in the unit before checking the litter level.
Top
|
|
11
. |
Is the LitterMaid™ litter box electrically or battery operated, or both?
With the LitterMaid™ litter box , it's your choice. Battery operation requires the use of 8 D-cell batteries. With one cat using a LitterMaid™ litter box, batteries will generally last 2-3 months. Both battery and electrical outlet operation are equally safe. Battery back-up is recommended in case of a power outage.
Top
|
|
12
. |
Does the LitterMaid™ litter box come with a cover?
Some models come with the LitterMaid™ Cat Privacy Tent. You can order the LitterMaid™ Cat Privacy Tent directly using our On Line Order Form.
Top
|
|
13
. |
How often does the Waste Receptacle need to be changed?
This depends on the size and the number of cats you may have in your household. For a household with one cat of average size, the Waste Receptacle should not need to be changed more frequently than every 5-7 days. Multiple-cat households will require more frequent changing of the Waste Receptacle.
Top
|
|
14
. |
How do I clean the LitterMaid™ litter box?
a) Check to make sure the Rake is in the Home Position.
b) Turn the On/Off Switch to the “off” position.
c) Unplug the unit and remove the batteries to prevent accidental activation of the unit.
d) Lift the latches on both sides of the unit and lift up by the side panel handles – this will separate the tray from the Main Housing.
e) Dispose of the used litter. Wipe the Litter Tray with a damp cloth. If further cleaning is necessary, the Litter Tray can be fully immersed in water and washed with a mild detergent.
Important: Do not soak or immerse the Main Housing in water. Dry the unit completely before reassembling.
Top
|
|
15
. |
Will litter clumps block the motion detector from working?
That's the great thing about the LitterMaid™ litter box - there are no litter clumps left in the box! Our automated, self-cleaning system clears the litter box after each use so clumps are not allowed to build up. It is possible for litter dust to attach itself to the sensors on the side panels and give a false reading. If this happens, simply wipe the sensors with a clean, soft, dry cloth.
Top
|
|
16
. |
Why is my LitterMaid™ not running automatically?
The Sensors may be dusty and need to be cleaned. The two Sensors are located on the interior side panels and are protected by sensor covers. After changing or adding litter, always wipe each Sensor with a soft, dry cloth to remove dust.
Top
|
|
17
. |
Why does the red light continually blink?
a) If batteries are installed, the battery level could be low.
b) There could be an obstruction in the unit. Check to see if the clumped litter is stuck to the Litter Tray (clean Tray as necessary), or if the litter level is above the “Full Line” (remove excess litter). If there is an obstruction in the unit, the Rake will try to clear it 5 times, and if unsuccessful, it will return to the Home position and the red light will continually blink.
Top
|
|
18
. |
Why does litter fall between the unit and the Waste Receptacle when the Rake is in the dumping position?
Make sure the Waste Receptacle is installed correctly with the its front edge securely UNDER the five tabs.
Top
|
|
19
. |
Can the cycle-timer be adjusted?
No. Ten minutes is the optimum time required for the "clumps" to be hard enough to be raked away.
Top
|
